AERO, the foremost regional airline in West Africa has won the West African Airline of the Year 2011 Award at the West African Tourism and Hospitality Awards (WATHAWARDS) held at La Palms Royal Beach Hotel, Accra, Ghana.
The event recognized organizations and individuals in the Tourism and Hospitality Industry, acknowledging and rewarding creativity among all the participants and operators within the West African region.
Aero was unanimously voted the winner of the West African Airline of the Year Award 2011, for her quality services in the region, and her expansion efforts in 2011. The votes came from countries within the West African region and beyond.
In the words of Mr. Adedayo Adesugba, the president of the Awards group, he said: “The West African Tourism and Hospitality (WATH) Awards 2011 is presented to recognize top industry organizations which
had shown skill, creativity, ingenuity and success in West Africa’s growing Tourism and Hospitality industry.
It serves as a real opportunity to receive meaningful recognition from their guests, customers in the regional, international travel, and the hospitality industry. Hence, it is no self- congratulatory
exercise or best advertiser’s award”.
The Platinum honour won by aero is the elite award category. Whilst the judges commended the other players in the industry, they confirmed that Aero had received the highest number of votes for this category.
Capt. Akin George, Managing Director of Aero said the airline is happy and grateful for having obtained this prestigious award. He said: “We are indeed honoured to be named the West African Airline of the year.
It is recognition of our company’s worth, our value-added service and our persistent pursuit of innovation”.
Several products were introduced this year with the overall objective of improving the customer experience and operational efficiency. Some of these are in the areas of pricing and online distribution systems.
He added that the airline has witnessed considerable growth in 2011 with an additional B737 aircraft and three Eurocopter 365N2 Dauphins helicopters. The airline has, over the year’s redefined local and
Aero was the first airline in West Africa to offer internet booking and payment (electronic ticketing since 2005) and other efficient payment options. Aero has also offered the best fares to the travelling public and this has reinforced her commitment to the growth of Nigeria’s aviation.
Aero operates to Accra and several cities in Nigeria and the airline is currently working on expanding her operations to other cities in Africa including Dakar, Duala, Libreville, point Noir and Kinshasa.
By Austin Jacobson