By Ng Kai Ling
The Changi Airport Group can lay claim to another first after emerging top at the inaugural Singapore Service Excellence Medallion awards.
The Group, lauded for its consistently high scores on the Singapore customer satisfaction index, received the medallion from President Tony Tan Keng Yam in a ceremony held at the Capella Singapore Hotel on Monday night.
Mr Edwin Teo of audio-visual retailer Atlas Sound and Vision received the individual medallion for service excellence.
The Medallion awards are the latest initiative of the national GEMS (Go the Extra Mile for Service) Up movement to recognise outstanding organisations and individuals for their efforts in providing good service.